PRIVACY STATEMENT PERSONAL DATA
Welcome to Lifecheck. Thank you for trusting us to protect your health. Our main concern is your immediate service with reliability and validity. In order to be able to provide you with our services in an appropriate manner, we collect and use information about you.Lifecheck is committed to protecting and respecting your privacy. This Privacy Statement describes your rights in relation to your personal data that we process, as well as the measures we take to protect your privacy. Please read the Statement carefully to understand your rights. A table of contents follows so you can jump directly to the points of interest.
Table of Contents
Clarifications on some basic terms
What kind of personal data does the company collect and process about you?
Why do we use your personal data?
What does the law say about them?
Are you obliged to give us the personal data we request?
Is your data processed without any human intervention?
How long do we keep your data?
Do we pass your data on to third parties?
Do we also transfer your data outside the European Union?
What are your rights?
Monitoring
hat about any changes to this Statement?
Clarifications on some basic terms
First we need to clarify how we use certain terms in this Statement.
Although it seems obvious, we clarify that in this Statement you will be referred to as "You". By "we" or "the company" we mean Lifecheck. The headquarters of our company is at 163 Mesogeion Avenue, Athens. Our services hereinafter "our Services" refer to the provision of primary care medical services (laboratory and clinical tests).For the purposes of our Services, we use various IT information systems.In some cases, we provide our customers with special applications to serve them (Website / "Site"). The application gives you the possibility to be informed about the services provided by the Company, the insurance funds we serve as well as about the Medical Laboratories of our company so that you can find what serves you. Finally, this Statement is about managing information that identifies people, such as you and your family. This information includes, among other things, identity information, demographic information, insurance carrier information, as well as medical data. This type of information is usually called "Personal Information", "Information that may identify persons". We use the term "Personal Data" in this Statement.
What kind of personal data does the company collect and process for you?
The personal data that the company usually collects for you includes, for example: First name, last name, age, gender, home address, spouse's name, telephone number, ADT, AMA, AMKA, e-mail, insurance fund, medical history. In some cases, when you communicate with us, we will keep a record of those communications. Laboratory test results.
Why do we use your personal data?
The company collects and processes personal data for the following reasons:
To carry out laboratory tests
To issue results of the examinations conducted
To inform the Insurance Funds about the services provided to you
To collect the fees for the services provided
To develop and improve its systems/procedures. This is mainly done in the context of the use of new information technology (IT) systems and processes, where the information collected about you may be used as test data (test data) to check the operation of these new IT systems in cases where anonymous data does not they can substitute the actual operation of these systemsTransfer data to third parties (see below)
To comply with its obligations based on the applicable legislation, where this is necessary
To be able to fulfill its obligations as an employer towards you in case you are an employee of the company
Also when hiring employees in the company:
Comply with its contractual obligations arising from the employment or service contract, as well as any other contract or rules governing its contractual relationship with employees
For HR management purposes (e.g. absenteeism management, training)
For purposes of security and protection of persons, facilities, systems and assets
For purposes of monitoring compliance with internal policies and procedures
For purposes of managing communications and other systems used by Lifecheck (including internal contact databases)
To investigate and respond to various incidents and complaints
To comply with our obligations and rights and to cooperate with law enforcement, government or regulatory authorities when conducting investigations.
What does the law say about them?
We must have some legal basis from those listed in the law in order to process your data.
For those who are employed or cooperate with the company, the processing of data for these purposes is done for reasons such as the execution of a contract to which the data subject is a party (purposes 1 and 5-7), compliance with relevant legal obligations or from other regulations (purposes 5-7), and/or the legitimate interest of the company in the exercise of its own rights, as well as the fundamental rights of its personnel to exercise its activities in a way that does not unreasonably affect the interests or your fundamental rights and freedoms (purposes 1-4 and 7);
In cases where the processing is necessary to safeguard the company's legitimate interests, we take care to ensure that the processing is carried out in such a way that our legitimate interests prevail over any individual interests of the subjects. Outside the context of the above purposes, we will only process your personal data based on your consent (which is another legal basis for processing).
Are you obliged to give us the personal data we request?
It is necessary to provide us with your data in order to be able to offer you the services you desire. This means that you are obliged to provide us with your personal data. If you do not provide us with your data, we may not even be able to contact you and may not be able to serve you.
Is your data processed without any human intervention?
Yes. The company may use automated systems/processes in order to provide our customers with the services you have requested.
How long do we keep your data?
The company can (and in some cases, depending on the type of information, is obliged to) keep your data for several years after the completion of the service provided. In general, we keep your personal data and the results of your laboratory tests for 10 years in accordance with Greek legislation.
Do we pass your data on to third parties?
As we mentioned above, we disclose your data to third parties as follows:
To the Insurance Agencies.
o external partners. We may, for example, cooperate with a supplier who will undertake the realization of laboratory tests which are not carried out in our company. The Supplier or the Our suppliers are subject to contractual and other legal obligations to maintain the confidentiality of your data and respect your privacy, and will only have access to the data necessary for them to perform the tasks they undertake. Also to finance and accounting support services companies (who may need details of our employees or freelancers so that they can process billing and collections for the company) and/or HR companies that perform payroll operations.
We will disclose your data to government, police, regulatory and other relevant authorities if, in our sole discretion, we have a relevant legal obligation or right to make such disclosure or we believe it is reasonable and prudent to make such disclosure, and In the context of a due diligence process regarding plans for a merger, purchase or other business transaction, where we may need to disclose your data to the interested buyer or seller and their advisors.
Do we also transfer your data outside the European Union?
We do not transfer personal data outside the European Union.
What are your rights?
Right to access and obtain copies of your personal data You have the right to ask us to confirm whether we are processing your personal data. In these cases, you can access some of your data (via the relevant application) and some information about how your data is processed. In some cases, you can ask us to send you an electronic copy of your data.
Right to rectification of your personal data
As long as you are able to prove that the data we hold about you is incorrect, you can request that this data be updated or corrected.
Right to be forgotten/deletion of data
In some cases you have the right to ask us to restrict the processing of your data and/or delete it. You may at any time submit a relevant request and the company will assess whether your request can be granted, however this right is subject to any other legal rights or obligations we may have in relation to data retention. For situations in which, according to the law, we judge that your request to delete your data must be accepted, the company will proceed with the deletion without delay. We point out that, once your data is deleted, the company will no longer be able to serve you. If you wish to re-register, you will need to re-enter your details.
Right to Object
To the extent that the processing of your data by the company is based on the legitimate interest of the company (and not on other bases of processing) or is related to direct marketing purposes, you have the right to refuse the processing of your data by the company stating the characteristics of the case your.
To exercise your rights, please email us at [email protected]
If you email us to exercise your rights, the company may ask you for identification information before processing your request.
Finally, you have the right to appeal to the competent Authority for the Protection of Personal Data if you find that a problem has arisen in relation to your data.
Monitoring
To the extent permitted by applicable law, the company reserves the right to control, monitor and record access, use and content of data held or processed in our IT systems. We do this for the purposes we mention above, but we specifically emphasize this so that you are aware that your work on our IT systems may be monitored by others.
How can you contact us?
If you have any questions or concerns regarding this Statement, if you wish to receive additional information about the protection of your data and/or if you wish to contact Lifecheck's Data Protection Officer (DPO) please email [email protected]
What about any changes to this Statement?
The terms of this Statement may be amended from time to time. We will announce any material changes to the Statement through appropriate notices either on this website or through other available means of communication.